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Frequently Asked Questions
Most orders are processed within 1–2 business days and delivered within 3–5 business days.
We ship with trusted carriers such as USPS, UPS, and FedEx depending on your location.
Yes. Every fragrance we sell is 100% genuine and sourced from trusted distributors and authorized suppliers.
We accept eligible returns within our return policy period. Items must be unused and in their original packaging.
For hygiene reasons, opened or used fragrances are generally not eligible for return unless they arrive damaged or defective.
Contact us within 48 hours with photos of the damaged item and packaging. We'll work to resolve the issue promptly.